Payment processors today face escalating compliance challenges, but many are still saddled with legacy anti-money laundering (AML) systems that were built for a bygone era. Industry veterans and analysts have been candid in critiquing legacy vendors like NICE Actimize, SAS AML, Oracle Mantas, and FICO TONBELLER (Siron) for their shortcomings. These older platforms often struggle with high false positives, clunky user interfaces, long deployment cycles, lack of real-time capabilities, heavy reliance on consultants, poor scalability, and rigid rule configurations, all pain points repeatedly noted in public reviews and case studies. Below, we break down the specific limitations of these legacy AML solutions and why they fall short for modern payment processors.
Legacy AML Vendors and Their Limitations
- High false positive rates: Traditional rule-based AML systems are infamous for generating enormous volumes of false alerts. Analysts estimate that between 85% and 99% of alerts triggered by legacy AML monitoring tools are false positives. A BCG/Celent report described current AML operations as “broken,” noting that legacy systems like NICE Actimize and Oracle Mantas rely on rigid rules that don’t adapt to evolving criminal tactics, and as a result, roughly 90% of flagged transactions by these systems turn out to be false alarms. Such low precision forces compliance teams to waste countless hours triaging benign alerts, driving up costs and compliance fatigue.
- Outdated UI/UX and complex systems: Many legacy platforms were built decades ago and it shows. Users frequently complain of outdated, cumbersome interfaces and overly complex workflows that hamper efficiency. For example, one peer review noted that Actimize’s front-end is “a mess” with tiny fonts and too many useless buttons, making navigation slow. These systems often require navigating siloed modules and cryptic dashboards, resulting in poor user experience for analysts. Training new staff on such tools is difficult, and day-to-day use is tedious, hardly ideal for fast-paced compliance operations.
- Slow deployment & upgrade cycles: Implementing legacy AML software can be a massive project. Banks have reported that deploying systems like Actimize takes 6–12 months (or more) before going live, even with significant development resources. One G2 reviewer recounted that Actimize implementations were “painfully slow”, often requiring the hiring (and firing) of entire developer teams to wrangle the software’s complexity and integrate it into existing systems. Upgrades and customizations are similarly slow and costly, as even minor changes may require vendor professional services. In contrast, fintechs and mid-sized processors today need solutions that can be up and running in weeks, not years.
- Lack of real-time monitoring: Legacy AML tools were originally designed for batch processing and end-of-day reviews, not instant payments. They struggle to monitor transactions in real time, which is a critical failure in the era of instant payments and 24/7 fund transfers. The result is an ugly choice: either slow down customer transactions to allow after-the-fact screening, or let payments flow through unchecked. Neither outcome is acceptable for modern payment processors that require real-time risk controls.
- High dependence on services & tuning: Another limitation is the heavy reliance on specialized expertise and services to maintain legacy systems. Tuning the myriad rules and scenarios to keep alert quality high is labor-intensive and typically requires vendor consultants or dedicated internal teams. For instance, a user of SAS AML reported that the software “needs a huge effort to implement and maintain” and is hard to customize to specific needs. In many cases, financial institutions must transform and map their data into the vendor’s required format and engage in constant model calibration to get acceptable results. This not only drives up the total cost of ownership, but also makes the institution less agile, every new product, region, or typology may require a long services engagement to update the rules.
- Scalability and performance issues: Legacy AML suites were built for an era of lower data volumes and often struggle to scale efficiently in today’s high-velocity environment. They tend to have heavy on-premise hardware requirements and do not leverage modern cloud elasticity. As Celent noted, traditional transaction monitoring systems were “not designed to mine or compute big data” and are often siloed, unable to handle the complexity and volume of data in large institutions. In real-time payments scenarios, these limitations become acute: legacy compliance engines often cannot operate 24/7 at millisecond speeds or handle spiking volumes without degrading performance. Many were architected for business hours and batch overnight runs, they simply weren’t built for always-on processing across thousands of transactions per second. This raises serious concerns about their ability to support scaling fintechs and global payment processors.
In summary, the incumbent AML solutions from the likes of NICE, SAS, Oracle, FICO and others may have been cutting-edge in the 2000s, but today they draw criticism for high false positives, poor usability, slowness, inflexibility, and an inability to keep up with real-time demands. These pain points leave payment companies exposed, either drowning in false alerts and manual work, or unable to properly monitor fast-moving transactions. Clearly, a different approach is needed for modern payment processors.
What Payment Processors Need from AML Solutions Today
Payment processors operate at the intersection of merchants, consumers, and banks worldwide. Their business involves large volumes of transactions across borders, which means any AML solution serving this sector must meet several key requirements:
Real-time compliance & instant screening:
In an era of instant payments (FedNow in the US, SEPA Instant in Europe, etc.), processors can’t afford delayed batch monitoring. They need the ability to screen and risk-score transactions as they occur. Regulators have made it clear that faster payments do not reduce AML/Sanctions obligations, in fact, they heighten the need for real-time controls. A modern processor’s AML system should be capable of intercepting suspicious activity on the fly (e.g. blocking a fraudulent or flagged transaction before it settles). This real-time capability is essential to prevent criminals from quickly moving funds through accounts and to protect the processor from facilitating illicit flows. Payment processors require solutions architected for immediate detection and response.
API-first integration & low-code deployment:
Payment processors are typically tech-driven companies that value seamless integration. They cannot tolerate an AML tool that sits in a silo or requires manual data dumps. API-first architecture is a must, the compliance solution should easily integrate into the processor’s transaction flow, core platform, or data lake via modern REST/JSON APIs or streaming. This allows automated checks (transaction monitoring, sanctions screening, etc.) to occur within the payment processing pipeline with minimal latency. Additionally, a low-code or no-code deployment model is highly desirable. Compliance teams want the ability to configure rules and workflows through an intuitive interface, rather than waiting on lengthy IT projects. The goal is a fast go-live and ease of maintenance. Mid-market payment companies don’t have armies of IT consultants on hand, so an AML solution that can be implemented in weeks (with light development effort) and easily managed by in-house compliance officers is ideal. In short, payment processors need developer-friendly solutions that plug in quickly, not monolithic software that comes with months of professional services overhead.
Flexible rule engine with easy customization:
Unlike a one-size-fits-all approach, processors need to tailor detection scenarios to their specific business models, customer profiles, and risk appetite. A fintech serving e-commerce merchants might need rules for detecting transaction laundering or bust-out merchants, whereas a remittance processor needs rules around structuring and geographic risk. Therefore, the AML solution should offer a highly flexible rules engine where new scenarios or thresholds can be configured on the fly, ideally through a no-code interface. Rigid rule configurations (as seen in legacy systems) simply do not cut it when business models evolve rapidly. Payment processors benefit from user-friendly scenario builders, dynamic risk scoring, and the ability to A/B test or tune rules without programming. This flexibility ensures the system can adapt to emerging threats (e.g. new fraud patterns or laundering typologies) and can be aligned with the processor’s unique risk-based approach. In modern solutions, we even see AI/ML augmenting rules – for example, machine learning models that prioritize alerts or detect anomalous patterns, but these should integrate seamlessly with human-defined rules to give compliance teams a high degree of control.
Scalability and performance:
The AML platform must scale horizontally to handle increasing transaction volumes as the processor grows or enters new markets. For global payment processors, it’s common to process tens of millions of transactions per day. The compliance solution should be cloud-native or otherwise architected to scale without significant degradation in performance or massive hardware investments. High throughput and low latency are critical so that screening doesn’t become a bottleneck. Moreover, the system should support 24/7 operations with near-zero downtime. Payment processors often serve customers around the world in different time zones, so their compliance controls cannot go offline. Reliability (e.g. 99.9%+ uptime) and the capacity to handle peak loads are key needs. Legacy systems that “can’t scale to 24/7 operation” or handle spiky workloads efficiently are unacceptable, as they would expose the processor to either outages or blind spots in monitoring. Thus, a modern AML solution for this sector should leverage technologies like distributed computing and in-memory processing to ensure both scalability and speed.
Multi-jurisdictional compliance alignment:
Payment processors frequently operate across multiple jurisdictions, for example, a UK-based processor handling EU transactions, or a US fintech expanding to the Middle East and APAC. This means the AML solution must support compliance with various regulatory frameworks and local requirements out of the box. For instance, in the US, third-party payment processors face heightened scrutiny under Bank Secrecy Act expectations (FFIEC guidance highlights the risks and expects processors to have strong AML controls even if not directly regulated). In the UK, processors must adhere to HMRC’s AML regulations, including thorough customer verification and ongoing monitoring. The EU’s 6th AML Directive (6AMLD) and PSD2 mandate that payment service providers implement robust AML measures and strong customer authentication across member states. Likewise, regulators in the Middle East and Asia-Pacific are raising the bar, for example, Singapore’s MAS has explicit AML/CFT notices (PSN01, PSN02) for payment service providers, aligning them with bank-like standards. A payment processor’s AML solution must therefore come with built-in support for global watchlists (OFAC, EU, UN, etc.), adaptable risk scoring for different country risk models, and configurable workflows to meet region-specific requirements (such as currency thresholds for reporting, language character support, data localization if needed, etc.). In essence, the system should enable compliance teams to manage multi-jurisdictional obligations from one platform, rather than running separate siloed systems for each region. This unified but flexible approach is crucial for efficiency and consistency as a processor expands internationally.
Unified fraud and AML view:
Although anti-fraud and AML are traditionally separate domains, payment processors increasingly prefer an integrated approach. Fraud (like stolen cards or social engineering scams) can be intertwined with money laundering (movement of illicit funds), so having a unified platform that covers both fraud prevention and AML compliance is a big advantage. It allows the sharing of risk signals between teams and a more holistic view of customer risk. Modern processors seek solutions that combine transaction monitoring for AML, sanctions screening, fraud detection, and case management in one place. This avoids the old “siloed systems” problem and improves efficiency by consolidating alerts and investigations. A compliance officer should be able to see if a suspicious transaction triggered both fraud rules and AML rules, for instance, without switching systems. Therefore, the best solutions in the market offer a unified dashboard and data model for all financial crime risks. This is especially appealing to lean compliance teams at fintech companies who wear multiple hats.
In summary, payment processors need an AML solution that is real-time, API-driven, easily customizable, scalable, and globally aware. It should empower compliance teams with advanced technology (AI, machine learning, network analytics) to reduce false positives and uncover complex patterns, but without sacrificing the ability to explain and adjust risk rules. Crucially, it must keep up with the rapid innovation in payments, from real-time rails to new digital currencies, rather than holding the business back. A number of new regtech companies have risen to address these needs, delivering what legacy AML vendors have struggled to provide. One platform that consistently comes up as a leader in this space is Flagright.
Flagright: The Modern AML Solution for Payment Processors
Flagright has emerged as a leading modern AML compliance platform tailor-made for the payment processor and fintech market. In contrast to legacy vendors, Flagright was built from the ground up with an API-first, real-time architecture and a focus on usability and speed. It offers a unified, all-in-one solution that addresses the pain points we outlined above. Here’s why Flagright is widely seen as the preferred AML solution for payment processors today:
- Unified Platform (AML, Fraud, and More in One): Flagright provides a single, unified financial crime platform that covers transaction monitoring, sanctions screening, fraud prevention, case management, and risk scoring in a centralized system. Payment processors don’t need to juggle multiple disparate tools, Flagright brings everything under one roof with a consistent interface. The platform is designed as a “one powerful risk management platform for payment processors” covering fraud and AML together. This unified approach means less integration hassle and a more holistic view of risk. For example, Flagright’s case management module ties together alerts from both AML scenarios and fraud rules, so investigators can see the full context of suspicious behavior. The benefit is not only efficiency, but also improved detection: patterns that might be missed in siloed systems (e.g. a fraud attempt that is also linked to money laundering) can be spotted when data is combined. This is a major upgrade over legacy solutions like Oracle Mantas or FICO Siron that often required separate modules (and licenses) for each compliance function.
- Real-Time Rule Engine with Sub-Second Detection: At the heart of Flagright is a high-performance rule engine capable of analyzing and scoring transactions in real time via API calls. Payment processors can stream transactions to Flagright’s API and get risk decisions in milliseconds (its average response time is under half a second in production). This means suspicious transactions can be intercepted or flagged instantly, satisfying the need for true real-time compliance. The rules engine is extremely flexible, compliance teams can write custom rules using a no-code interface or import predefined typologies. Despite this flexibility, performance remains strong even at scale: Flagright is built on modern cloud infrastructure, enabling it to handle large throughput with minimal latency and 99.99% uptime reliability. In practice, a payment processor using Flagright can screen every transaction (whether it’s a card payment, bank transfer, or crypto transaction) as it happens, with no slowdown to the customer experience. This real-time capability is a game-changer compared to legacy AML systems that often only generated alerts after the fact. It enables proactive risk mitigation, for instance, automatically blocking a transaction that violates a rule (e.g. a high-risk jurisdiction transfer) rather than just logging it for later review.
- API-Based, Rapid Integration (Low-Code Deployment): Flagright was designed with developers in mind. It exposes a robust set of APIs and provides API integration kits and documentation that make embedding its compliance checks into a payment flow straightforward. According to case studies, most clients integrate Flagright in about 2 weeks, a stark contrast to the months-long projects typical of older systems. The platform offers no-code configuration for compliance users (so they can adjust rules or workflows via dashboard), but it’s also developer-friendly for initial setup, supporting modern programming languages and providing sandboxes for testing. One payment company CEO described Flagright’s implementation as extremely fast and smooth, allowing them to “go live” quickly while focusing on growth. The “API-first” approach also means Flagright can easily integrate with other parts of a processor’s stack, whether it’s core databases, payment gateways, or CRM systems, ensuring that compliance processes are seamlessly embedded, not an afterthought. Crucially, unlike legacy vendors that often leave integration to the client (or charge extra for it), Flagright handles the heavy lifting with its modern APIs, minimizing the burden on the processor’s engineering team.
- No-Code Rule Customization and Flexible Workflows: A hallmark of Flagright is its intuitive, no-code interface for building and adjusting detection rules. Compliance officers can create rules using a visual rule builder or templates, set threshold values, and define alert triggers without writing code. The platform supports complex logic (AND/OR conditions, pattern matching, etc.) but keeps it accessible. This empowers compliance teams at payment processors to quickly tweak scenarios in response to new risks or business changes, without waiting weeks for vendor support. In addition, workflows and case management are fully customizable to fit the processor’s operations. For example, an alert can be configured to automatically request more data, escalate to a human analyst, or even send a notification to a merchant relationship manager, depending on its risk score. Flagright’s flexibility contrasts with the rigid configurations of legacy systems; it’s built to adapt on the fly. This means a processor can experiment with tightening or relaxing certain rules to find an optimal false positive rate, all through an easy UI. As a result, Flagright clients report much greater agility in their compliance programs. One user noted that “never before has AML software offered such a breadth of functionality,” allowing them to completely transform and streamline their compliance workflow.
- AI-Powered Detection with Low False Positives: Flagright leverages artificial intelligence and machine learning techniques to enhance detection and dramatically reduce false positives. It offers an “AI forensics” module with smart agents that learn from historical data and investigator feedback. These AI models help in prioritizing the most relevant alerts and can automatically clear low-risk alerts, which cuts down the noise. According to Flagright’s own stats, clients have achieved up to a 93% reduction in false positive alerts after deploying the platform’s AI-driven optimizations. This is a massive efficiency gain, where legacy systems might produce 100 alerts that are 95% false, Flagright might reduce that to just 2 or 3 meaningful alerts out of 100. Fewer false positives mean compliance analysts can focus on truly suspicious cases (and not waste time on benign anomalies), allowing even a lean team to manage large volumes of transactions effectively. The AI features also include anomaly detection, peer group analysis, and network link analysis to catch complex laundering schemes that simple rules might miss. Importantly, Flagright’s AI is explainable, it provides reasons for risk scores, so compliance officers can trust and verify the AI’s decisions, maintaining transparency for regulators. This balance of human control and AI assistance puts Flagright ahead of legacy competitors that are just beginning to bolt on AI (often as expensive add-ons) to their old platforms.
- Rapid Deployment and Update Cycles: Unlike on-premise legacy software that might update once a year, Flagright is delivered as a cloud service (SaaS) with frequent improvements. New features, regulatory rule updates, and list updates are rolled out continuously to all customers. This means a payment processor using Flagright is always on the latest version, with minimal downtime. In terms of initial deployment, as noted, it’s measured in days or weeks. There is no need for massive hardware setup or lengthy data mapping exercises, Flagright’s team and documentation guide clients through a quick onboarding. For instance, Flagright has pre-built connectors for common databases and can ingest data in various formats, reducing integration friction. From a cost perspective, this rapid deployment translates into lower implementation and consulting costs. Payment processors don’t need to hire specialized Actimize or SAS consultants; the heavy reliance on professional services is eliminated. One Flagright customer case study reported achieving ROI in under 5 months and a 95%+ user adoption rate, thanks to the platform’s ease of use. This kind of fast time-to-value is crucial for mid-sized companies that cannot afford drawn-out projects.
- Multi-Jurisdictional and Regulatory Coverage: Flagright was built with global compliance in mind. It comes pre-integrated with leading sanction and PEP watchlists (OFAC, EU, UN, HM Treasury, etc.) and can easily plug into regional data sources as needed. The rule library includes scenarios tuned for different regulatory requirements and money laundering typologies across regions. For example, it has rulesets for US-specific regulatory expectations (CTR thresholds, structuring, etc.), EU-specific typologies (like carousel fraud or VAT fraud detection), and so on, all of which can be enabled or adjusted depending on where the processor operates. The platform supports multiple currencies and languages, which is important for Middle Eastern or APAC markets (where, say, Arabic name screening or Chinese character support might be needed). In Flagright’s interface, compliance teams can manage jurisdiction-specific rules within one tenant – e.g., have slightly different risk scoring for EU vs. Gulf region, while still getting a consolidated view. The company emphasizes “achieving global compliance with ease,” allowing clients to support diverse payment types across jurisdictions while ensuring each region’s regulations are met without extra complexity. Essentially, Flagright handles the heavy regulatory lifting in the background, so that a payment processor can confidently expand into new countries knowing the AML controls will scale and adapt accordingly. This is a stark advantage over legacy systems, which often were built around one jurisdiction’s rules and require custom development to support new regulations.
- Preferred by Compliance Leaders (Proven in Industry): Flagright’s approach has earned it high marks in independent reviews. For instance, on G2 and other software review platforms, Flagright is rated at or near the top for AML solutions (often scoring higher than the big incumbents). Compliance executives at payment companies have publicly attested to its benefits: faster compliance processes, significant reductions in manual workload, and the ability to focus on business growth instead of firefighting compliance issues. Notably, Flagright is trusted by financial institutions across six continents, including banks, fintech startups, and payment firms, which speaks to its global applicability. The platform has been recognized by industry analysts as well; for example, it was named a category leader in a recent risk compliance report, highlighting its innovative use of AI and cloud technology to modernize AML compliance. The momentum behind Flagright suggests that many forward-thinking CCOs and CTOs view it as a strategic upgrade to their compliance stack, not merely a vendor swap. By choosing Flagright, payment processors position themselves at the cutting edge of compliance tech, aligning with regulators’ calls for smarter, more effective AML programs.
In light of these strengths, Flagright clearly stands out as a superior choice over legacy AML vendors for payment processors. It directly addresses the legacy pain points (speed, flexibility, accuracy, integration) with a solution designed for today’s digital, real-time financial ecosystem. A processor that adopts Flagright can drastically shrink their false positives (freeing their team to investigate true risks), deploy changes faster in response to new threats or regulations, and onboard the system with minimal disruption. The difference in deployment time alone is striking, weeks with Flagright vs. potentially a year with older systems. Moreover, ongoing operation is smoother: compliance officers actually enjoy using the modern UI and no-code tools, as opposed to struggling with antiquated interfaces and needing constant IT support. From a cost perspective, the efficiency gains and avoided penalties (through better detection) mean the ROI on a modern solution like Flagright can be realized very quickly.
Conclusion
Legacy AML compliance solutions served their purpose in the past, but they are increasingly incompatible with the speed and scale of modern payments. Payment processors require agile, intelligent, and real-time compliance tools to stay ahead of financial crime and regulatory expectations. Flagright exemplifies the new generation of AML platforms that meet these needs, delivering a unified, API-driven solution that is faster, smarter, and easier to use than the legacy alternatives. By adopting such a platform, payment processors can not only reduce risk and regulatory exposure, but also gain a competitive edge by operating more efficiently and confidently across multiple markets. In a world where regulators and partners (like banks) scrutinize AML controls, having a best-in-class solution is no longer optional, it’s a strategic necessity.
Flagright’s unified real-time compliance platform empowers payment processors to transform their compliance stack and future-proof their operations. With rapid deployment, flexible customization, and industry-leading detection capabilities, it enables compliance leaders to focus on proactive risk management rather than fighting with outdated systems. The message is clear: those who upgrade to modern AML solutions will be better positioned to thrive in the evolving payments landscape.
Learn more about how Flagright can transform your compliance stack, investing in the right technology today will pay dividends in resilience, efficiency, and peace of mind for years to come.